Happy Customers

Never heard of Perpetual Homeowners Insurance? Neither had I, but I am glad I did and had a very smooth process of getting it with Baltimore Equitable Insurance. It was quick but not rushed, I got all my questions answered, and expect to be happy with my decision for years to come.

I am impressed that the company, which has been in business for 227 years, is so efficient and professional in its operations. In 30 days, my home was inspected from top to bottom; my application completed and approved, and my policy issued. I couldn't ask for more. I am quite happy with my decision.

My Wife and I have had Homeowners Insurance with Baltimore Equitable for 38 years on our first home. We are about to down-size to a Condo and will continue to be covered by Baltimore Equitable. The customer service was top-notch and all transactions were very performed flawlessly and in a timely manner. Would recommend Baltimore Equitable to all my Family and Friends.

All went smoothly and I found your sales and underwriting professional and able to help quickly with anything I asked. I am happy to be back with you.

We discovered your company through television commercials that have been airing recently. We had not heard of your company or the Perpetual insurance product before seeing these commercials. We did some research into the perpetual insurance product itself, as well as into the financial security of your company and we were very satisfied with the results. Once we made the decision to proceed, everything went very smoothly. Steve Donaldson was wonderful to work with- a real professional. We could not be happier with the results. We are long-time USAA customers and it would take something pretty amazing to pull us away from USAA. You have a great product and a fascinating business model. We are excited to work with you well into the future.

My mother and in-laws both had insurance policies with you in the past. In 35 years of homeownership this is the first time that any insurance person has actually been to my home. I feel for the first time that I have accurate coverage. Thank you.

We are so appreciative of everything Ms. Taylor did for us. We could not have been more pleased with her expertise, caring and keeping us informed throughout the process.

Emma Taylor was a pleasure to have dealing with my claim. She is knowledgeable, courteous and above all empathetic. It was my first claim in over 25 years. I'm a Baltimore Equitable fan!!

We had a fairly short timeline to obtain our policy and this was taken into consideration by our representative Rob Kraft. He clearly understood our needs and worked diligently to meet our goals. His responses were always timely and complete. He went out of his way to pick up my signed application at my home. Such skilled and personal service is unprecedented! I continue to be impressed with the skill/professionalism and personal concerns for our needs shown by all if your staff.

Truly outstanding service. Baltimore Equitable referred us to high-quality contractors to repair our extensive water damage. Our experience contrasts greatly with unhappy experiences of friends from other companies. We have already recommended Baltimore Equitable highly to people in BE’s service area.

I love this company.

Your response has been perfect. Over the years I have told many of my clients about your company. Best investment I ever made. Thanks again.

We would like to take a moment and thank you for what Baltimore Equitable has done for us! This past year has been a difficult time for us, and we are grateful you helped ease our burden a bit. We are very pleased customers!

A simple survey can’t fully express my appreciation to you for your handling of my claim… your emotional support, sensitivity, and calm efficiency, as well as our mutual trust. These contrast sharply with other insurance companies in which the insured becomes the adversary the minute he submits a claim.

Your company treats us like a person. I like that you know who I am and never ask for my policy number!

I continue to be impressed by the positive experiences we have had with your claims process. I frequently recommended you to my friends.